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How jilliapp Handles Your Account Data

This page covers what we collect when you open an account with jilliapp, why we need it, and how it stays tied to your wallet activity across bKash, Nagad and Rocket.

Account dataPayment recordsCookie useSupport access
jilliapp How jilliapp Handles Your Account Data
REACH OUR TEAM

Where to Ask About Your Data

Live Chat Message our support team directly from your account dashboard if you want to know what data we hold on your bKash or Nagad transactions.
Email Request Send a written request through the contact address listed in your account settings for a copy of your stored account details.
Wallet Verification Desk If a Rocket or bKash payment needs manual review, our verification desk can explain exactly what transaction data was checked.
SECURITY IN PRACTICE

How We Protect Your Wallet Records

Login Protection

Every account session on jilliapp is tied to your registered mobile number, so unusual login attempts on a new device trigger a fresh verification step.

Payment Data Handling

Wallet numbers linked to bKash, Nagad and Rocket are stored only to confirm your deposits and withdrawals, not shared with third-party marketers.

Cookie Controls

Cookies keep your lobby preferences and login state active; you can clear them through your mobile browser without losing your account itself.

Requesting Changes

You can ask us to correct or update the personal details on file, like a changed mobile number, through account settings or direct support contact.

Privacy Questions We Get Asked

No. Your wallet details stay linked to your account for payment verification only and are not passed to outside marketers or unrelated services.

Yes, you can request a summary of your stored account and transaction data through live chat or the support email listed in your account settings.

We keep records for as long as needed to handle support disputes, wallet verification and reconciliation, then reduce retention once that need passes.

Access and applicable data rules depend on your local law and whether your region is eligible, so terms may differ outside Bangladesh.

We retain only the minimal records required by applicable regional rules after closure and remove the rest from active systems.

You can clear or block cookies through your mobile browser settings, though this may mean re-entering your login details more often.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.